Does the idea of working in the Tourism field and using the most up-to-date technologies fascinate you? Do people envy you for your excellent communication skills? Are you a fluent Russian speaker? Well, then this role was made for you! Get ready to join the largest OTA in South Eastern Europe, become a Passenger Service Agent Superhero and work in our fantastic offices in the heart of Athens. Our trusted brands, tripsta, airtickets, and travelplanet24 are preferred by more than a million loyal travelers throughout the 45 global markets that we presently operate in.
As a Passenger Service Agent, you will join our front office team in our Passenger Service Department, and will be responsible for handling flight reservations of the Russian market. You will be responsible for providing guidance and assistance to our customers via phone in any inquiries they might have regarding their reservation. The right candidate should be able to ensure that all of our customers will have a pleasant and smooth booking experience.
- Handling inbound calls concerning flight tickets in Russian language.
- Handling email concerning flight tickets in Russian language.
- Processing online reservations, issuing tickets and handling booking changes and cancellations.